Introducing: COMET AI Assistant

The only AI capability built specifically for incident investigation, root cause analysis, and the prevention of repeat failure.

There is a difference between AI that has been applied to investigations and AI that was built for them. COMET AI Assistant is built on the investigation process, the methodology, and the safety data expertise that drives meaningful prevention.

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The only AI capability built specifically for incident investigation, root cause analysis, and the prevention of repeat failure.

Incident investigation has always demanded more than time allows.

When too much time is lost before the investigation begins, root cause analysis is delayed, barrier failures slip through under time pressure, and actions lack the structure to drive real change.

COMET AI Assistant is built to address all three with AI that works the way investigators do, built on the methodology and safety data expertise that has made COMET the trusted name in incident investigation & RCA.

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What’s holding your investigations back?

Most organisations in high-risk industries conduct investigations, but few get the full value from them.

Documentation

Does documentation slow your investigations before they begin?

The hours your team spends rebuilding timelines from memory, drafting summaries from scratch, and writing actions without a framework are hours that belong to analysis, not admin.

Quality

Is variable investigation quality leaving risk unaddressed?

When quality depends on individual experience and time, barrier failures go unrecorded, human factors get reduced to 'human error', and actions lack the structure to prevent recurrence.

Intelligence

Are the patterns in your investigation data going undetected?

Your cumulative investigation data holds the intelligence to justify investment, redirect resources, and prevent the next serious event. The barrier has never been the data. Until now.

Powerful features

COMET’s position is categorically different.

COMET AI Assistant is designed around two distinct but complementary AI pillars. Each addresses a different stage of the investigation lifecycle and a different type of user need.

Together, they represent end-to-end AI capability that no traditional RCA platform can replicate.

INPUT AI

AI embedded directly into the investigation workflow

Built to accelerate delivery, elevate quality, and ensure that nothing gets missed.

Input AI is where investigation work happens. Every AI feature is embedded directly into the COMET Investigate workflow, activated at the point it is most useful. It reduces documentation burden and ensures every investigation meets the organisation’s quality standards, without replacing the investigator’s judgement. The design principle throughout is that the AI supports, and the investigator decides.

Accelerate Investigation Delivery

Reduce investigation documentation time by over 30%, allowing your team to focus on preventing recurrence.

Investigators should be editing, not creating. Every Input AI feature generates a starting point so your team can focus on review, judgement, and quality.

Faster investigations enable your teams to act sooner, reducing the period in which the same risks remain unaddressed.

Enhance investigation Quality

Ensure no critical control failure goes unidentified, regardless of investigator experience or time pressure.

When the right causal factors are identified from the outset, root cause analysis leads to meaningful prevention.

Replace 'human error' conclusions with genuine understanding of the job, individual, and organisational characteristics that drove behaviour and contributed to the event.

Ensure Investigation Excellence

Consistent investigation standards regardless of investigator, experience, or location.

Every investigation assessed against your organisation's own standard before closure.

Accelerate action planning with evidence-based, targeted recommendations that address why things went wrong, not just what happened.

INSIGHT AI

Powered by COMET Companion Plus

AI that interrogates your investigation data to reveal the unseen.

Insight AI operates across your entire investigation portfolio through COMET Companion Plus, evolving from a trusted methodology guide into your organisation's most powerful analytical asset. Where it once supported individual investigators with best practice guidance, it now interrogates your cumulative data to surface the systemic patterns, recurring factors, and emerging risks that manual review cannot reach. The result is a depth of investigative intelligence that no other RCA platform can claim.

Everything is accessible through natural language, with no technical expertise or complex queries required. All you have to do is ask.

Systemic issue detection

“Which of the causal categories appear most frequently across our high-severity incidents?”

Surface the organisational weaknesses appearing across your incident portfolio, not just in individual events.

Human factors trending

“Are our incidents driven more by job design issues, individual factors, or organisational shortcomings?”

Understand the distribution of human factor types across your portfolio. Move resources to where the evidence points.

Causal factor patterns

"What types of human errors, organisational shortfalls, and system failures recur across our incident portfolio?”

Surface the organisational weaknesses appearing across your incident portfolio, not just in individual events.

Root cause pattern analysis

“Show me the underlying causes driving incidents in our operations division this quarter.”

Identify root cause patterns at portfolio scale, across departments, divisions, or time periods. All in seconds.

Intervention effectiveness

“Which preventive actions have the strongest correlation with incident reduction?”

Move from assumption to evidence. Assess which interventions are working and redirect effort to what delivers results.

Leading indicator analysis

“What early warning patterns precede our most serious events?”

Identify the conditions that predict serious incidents before they occur. Shift from reactive investigation to proactive prevention.

Strategic decision support

“Where should we focus our safety investment next year?”

Synthesise complex investigation datasets into boardroom-ready intelligence. Identify where resources will have the greatest impact.

Safety Performance Trending

"How has our overall safety performance changed over the past 12 months and where are we improving?"

Track the direction of travel across your investigation portfolio over time. Understand where performance is improving, where it is plateauing, and where it requires leadership attention.

These are examples of what your organisation can ask. There are no fixed queries and no predetermined reports, just your data, your questions, and immediate answers.

From investigators seeking best practice guidance to executives requiring strategic risk intelligence, Insight AI ensures that the intelligence held within your investigation portfolio is accessible to everyone who needs it, all through natural conversation.

Why COMET AI

Built by expert investigators.
Designed to turn every investigation into prevention.

Market leadership

First and only incident investigation platform with fully integrated AI across two dedicated pillars.

Your control

Every AI output is a suggestion. Investigators accept, edit, or reject each one. No automated changes without approval.

Adopt at your pace

Per-feature administrative toggles enable what you’re ready for and add more as confidence grows.

Safe AI

No exposure to Open AI. GDPR-compliant. Client data segregation. Sub-15 second response times. Complete audit trail.

COMET AI Assistant is a decision-support tool designed to assist COMET users throughout the investigation workflow and across the investigation portfolio. Final judgement and decision-making responsibility remain with the individual.

See COMET AI Assistant in action

Book a personalised demo with your account manager, or speak directly to the COMET team. We’ll walk you through both pillars using a real investigation scenario, so you can see exactly what your investigators and leadership team stand to gain.

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Frequently asked questions

Everything you need to know about COMET's Incident Management module

Don’t believe us, check out what our clients say.

Explore real-world experiences from our satisfied customers who have harnessed the power of COMET. From streamlined processes to enhanced safety, their stories highlight the impact of our solution.

Helped us reduce first aid cases by 29%

"When we adopted COMET, we were looking for a root cause analysis tool that would help us identify underlying causes before they lead to incidents. Since adopting the tool, COMET has helped us reduce first aid cases by 29% in the last year, contributing to Corning’s best-ever safety record in 2022.On top of this, the support from the COMET team cannot be underestimated – they are always on-hand to resolve any issues in a timely and efficient manner. I would highly recommend COMET and the STC INSISO team to anyone looking for an audit and investigation tool."

Guillermo Castillo, Global EHS Leader – OCS Division at Corning Inc.

COMET helped us understand the systemic root causes

"The main value to LR of adopting COMET is the newfound organisational leadership education and enlightenment as to the reasons behind incident types, particularly those which hurt us most in terms of frequency. A recent example was repeat microsleep incidents affecting our surveyors. COMET helped us understand the systemic root causes and gave the Board sufficient confidence to invest over £2 million in a preventive action programme which is already bearing fruit in terms of this type of incident reduction."

James Pomeroy,
Group Director HSEQ at Lloyds Register

We’re maximising its value across the business

"Viridor is a relatively recent adopter of the COMET RootApp tool but is already beginning to really reap the rewards of a first class investigation system.
We’re maximising its value across the business through consistency of approach and ensuring we really do get to the root cause of our incidents so we can set the right actions to prevent recurrence.
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The COMET team has been hugely helpful and supportive in getting this new process implemented."

Richard Robinson,
Head of SHQS at Viridor

Probably the best root cause analysis process and toolkit

"Probably the best root cause analysis process and toolkit. But beyond enabling us to adequately identify root causes, COMET also allows us to track trends using the root cause codes to help address systemic opportunities in our management system."

Bertrand Piredda, Director of HSES Cummins Power Systems

Feels more like a partnership

"Borr Drilling adopted COMET across the business in 2017/2018 and since then our relationship and trust with the STC INSISO COMET team has grown immensely.

Any issues are quickly resolved or addressed and a feature of the relationship I enjoy most is that it feels more like a partnership than that of a more traditional vendor/client arrangement."

Thomas Sunde, QHSE Director at Borr Drilling

Positive and encouraging feedback

"STC INSISO recently delivered the 3-day COMET practitioner course to GSK R&D (UK) engineering and safety professionals.

The COMET team created a bespoke course that was well received by GSK R&D with lots of positive and encouraging feedback."