Frequently asked questions
We've compiled answers to some of the most common questions about COMET and our services. If you don’t see your question, feel free to reach out!









Improving the safety of 350,000+ people across high-risk industries in over 190 global locations, enabling safer decisions and stronger results.

COMET Signals can analyse decades of safety records in under 90 seconds, giving your team time to prevent, not just process.

Corning Inc. saw measurable safety gains in under 12 months of using COMET, contributing to the company’s best-ever safety record.

COMET insights enabled a leading risk and inspection organisation to act decisively on a previously hidden systemic issue.
COMET improves operational and organisational performance by putting people, data-driven software and technology at the heart of dynamically resolving risk.
Reveal and resolve risk within your business

At the heart of COMET, our intelligent data-driven suite of tools enables a consistent and structured approach to investigation and assurance, allowing you to isolate risks and address systemic issues which trigger incidents and under performance.
This intelligent data-driven approach to both risk management and mitigation enables you to reveal and resolve the underlying causes of repeat failure whilst promoting continuous improvement in processes, people and performance.

We can help to build hands-on risk intelligence in your organisation. Our expert COMET training teams can help to empower your employees, while also providing additional tailored leadership training, human and organisational performance optimisation services, and specialist incident investigation support services.
We can help you to diagnose where our support is most needed, and then design and deliver the right tools and learning to empower your team at the right time.
We can integrate risk intelligence technology into your operations. Our expert team will work with you to develop bespoke, future-proof digital solutions designed to address specific risks within your business and supply chain.
We create software solutions that will help you to take control of risk, make better informed decisions, and achieve your goals. By building your software together, we can help to transform your processes and drive positive change in your business.
Many Organisations often struggle with fragmented risk management systems. COMET addresses this challenge by providing integrated intelligence software solutions. But that’s not all—our approach extends beyond technology. Through expert training and tailored leadership programs, we empower employees to proactively manage risks.
Additionally, COMET enables organisations to investigate all incidents to improve performance through root cause learning, and isolate and address systemic issues that have triggered incidents and under performance.
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COMET facilitates the thorough recording and management of all incidents and near misses, fostering a culture of continuous improvement in both processes and personnel. By meticulously documenting these occurrences, organisations can gain valuable insights to refine their operations and enhance safety measures.
Additionally, COMET empowers organisations to optimise their operations through advanced audit and inspection analysis. This proactive approach enables businesses to identify areas for enhancement and strengthen their operational resilience in real-time.
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COMET's suite of tools and services empowers organisations to take a proactive approach towards risk management. By anticipating and mitigating risks before they escalate into incidents, organisations can prevent costly disruptions and build overall resilience.
With COMET's AI-driven insights, organisations can gain the confidence to eliminate repeat failures and make informed decisions. By reviewing and assessing the integrity of their supply chain, they can reveal and resolve any potential risks, thus paving the way for a brighter future.
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At COMET, we believe that a modern SaaS platform should adapt to your business, not the other way around, our software modules combine the best of SaaS and API-enabled openness, giving you the flexibility you need to get a faster return on your investment.
We offer a modern and progressive solution incorporating Artificial Intelligence and Learning Teams that goes beyond investigation and is applicable to everyday work.
There’s a product in the COMET family for Incident Management, Investigation, Audits, Inspections, Assurance, Reliability, Resilience and Intelligent Insights.
At COMET, we believe that a modern SaaS platform should adapt to your business, not the other way around, our software modules combine the best of SaaS and API-enabled openness, giving you the flexibility you need to get a faster return on your investment.
We offer a modern and progressive solution incorporating Artificial Intelligence and Learning Teams that goes beyond investigation and is applicable to everyday work.
There’s a product in the COMET family for Incident Management, Investigation, Audits, Inspections, Assurance, Reliability, Resilience and Intelligent Insights.
Flexibility and Configurable Features
Our platform was designed to meet your unique organisational needs.
Scalability: Whether you’re a small team or a global enterprise, COMET grows with you.
Speed and Agility: Protect and enhance your operations with an ever evolving solution.
Integration: Seamlessly integrate with other COMET modules and/or existing systems.
Training Options: Choose from online or on-site training sessions.
Leading organisations have experienced significant improvements in safety, productivity, and cost-effectiveness with COMET.
Are you ready to join them? Click Here to Explore the full COMET Suite

Intelligent Incident Reporting and Classification
Streamline the full lifecycle of your incidents reporting, classifying, investigation and managing actions to prevent repeat failure.
• Record and classify observations, near misses and incidents.
• Real-time incident reporting that is simple to use and mobile friendly.
• Configurable feature to meet your organisation’s standards and your user’s needs.
• Built-in RCA taxonomy enables you to quickly and efficiently understand the root causes of failure.
• User-configurable risk assessment matrix.
• Upgradeable to full COMET suite including optional audit, investigation and supply chain modules.
Click Here to Explore All Module Features and Benefits

Intelligent Investigation and Root Cause Analysis
A unique methodology, training package and online solution for incident investigation, root cause analysis and prevention.
• Input, organise and manage investigation data
• Inbuilt evaluation tools to identify failed or missing barriers
• Identify COMET Factors (errors, shortfalls and failures that directly led to the incident)
• Unique Human Factors Analysis - The first commercially available investigation and Root Cause Analysis methodology to include accredited Human Factor Analysis functionality
• Coded Root Cause Taxonomy and Effective Preventive Actions
Click Here to Explore All Module Features and Benefits

Intelligent Audit and Inspection Analysis
Moving the assurance dial from the what to the why! Ground breaking audit and inspection analysis model that delivers root causes for priority findings.
• COMET Assured brings a modern, mobile and digital solution to your assurance activities, and seamlessly integrates this into COMET’s unique, coded, Root Cause Analysis taxonomy
• Use COMET Assured's scheduler to plan all of your organisations audits and inspections
• Delivery your audit and inspections in live time using handheld devices
• Investigate Further and Analyse Findings
Click Here to Explore All Module Features and Benefits

Intelligent Future Risk Scanning and Alerts
COMET Signals scans your structured & unstructured data to deliver clear, immediate and essential information to alert you to provide you with real time actionable insight designed to prevent failure.
• AI ‘reads’ continuously and at scale to provide powerful visualisation dashboards.
• Benchmark and trend your organisations data with one click.
• AI helps prioritise risk clusters as well as giving recommendations for preventive actions.
• Measure Preventive Action performance in real time.
Click Here to Explore All Module Features and Benefits

Intelligent Supply Chain Risk Assessment
The all-in-one solution for efficient supply chain management. A complete platform for organisations to effectively manage and risk assess their supply chain.
Supplier Onboarding: Efficient process for suppliers to complete profiles, including supply scope and certification compliance.
Supplier Review: After initial supplier requests, users can review concise supplier details and documentation.
Risk Assessment: Custom scoring system assesses suppliers on key metrics, resulting in an overall risk score.
Company Configuration: Flexible platform setup for supplier categorisation, scoring, policies, users, and roles.
Click Here to Explore All Module Features and Benefits

At COMET, we pride ourselves on delivering intelligent solutions designed to address the unique challenges of high-risk sectors. Our adaptable software suite, coupled with our risk control and assurance expertise, supports clients across diverse industries.
Connect with a COMET expert to learn more about our offerings.

Explore real-world experiences from our satisfied customers who have harnessed the power of COMET. From streamlined processes to enhanced safety, their stories highlight the impact of our solution.
We've compiled answers to some of the most common questions about COMET and our services. If you don’t see your question, feel free to reach out!
COMET is the #1 investigation and root cause analysis software that helps organisations uncover the real causes of incidents, take confident action, and eliminate repeat failure. By combining intelligent analysis, audit, investigation tools and methodology with unrivalled domain expertise, COMET helps you reveal and resolve risks.
The name COMET comes directly from the five Root Maps at the heart of the investigative methodology: Communication, Operating Environment, Management, Equipment, and Training. These are the five categories through which every incident is analysed, the structured lens that guides investigators to root cause. The company is named after its own methodology.
That methodology flows through everything. The core investigation process is Discover, Analyse, Action, and the logo itself encodes this: the narrowing rings in the logomark represent those three phases, while the expanding rings represent the journey from data through intelligence to action. The three tail elements in the logo represent the three pillars of the business: software, people, and technology.
Those three pillars are Data-driven Intelligence (the software suite), Hands-on Intelligence (training, investigation support, leadership development), and Integrated Intelligence (bespoke technology and digital transformation). Everything COMET does as a company fits within one of those three.The mission that ties it all together is simple: to eliminate repeat failure with intelligent analysis of past, present and future risks. That's our why, and it maps directly back to the Root Maps.
COMET is designed for organisations operating in high-risk environments where incidents can have severe consequences. Our clients range from small teams to global enterprises across energy, rail, construction, marine, utilities, and beyond. Whether you need a single module or the full suite, COMET scales to fit your organisation's needs.
COMET enhances your existing EHS tools with seamless, bi-directional integration, no need to replace what you already have. Our API-enabled platform connects with leading systems including Intelex, Enablon, Sphera, Cority, Evotix, Maximo and more, allowing you to streamline workflows, gain better insights, and get a faster return on your investment.
Unlike earlier generation RCA tools, COMET offers a modern, progressive solution incorporating AI, accredited Human Factors Analysis, and expert learning methodology. Our platform goes beyond investigation to support everyday work, with integrated modules for incident management, audits, inspections, supply chain risk, and AI-powered analytics all built on a consistent and coded root cause taxonomy.
Yes, COMET offers complete flexibility. You can select the modules your organisation needs, or purchase the full suite for comprehensive benefits. Our modern SaaS platform adapts to your business, not the other way around, giving you exactly what you need, when you need it.
Yes. AI is central to how COMET helps organisations prevent failure and improve safety performance.
Yes. AI is central to how COMET helps organisations prevent failure and improve safety performance.
As a company, COMET has developed a range of AI capabilities that span the full investigation and safety management lifecycle. COMET AI Assistant is the only AI capability built specifically for incident investigation and root cause analysis, reducing documentation burden, elevating investigation quality, and surfacing systemic risk across an organisation's entire incident portfolio. COMET Signals applies machine learning to large volumes of HSEQ data to identify hidden trends, risk clusters, and latent root causes that manual analysis cannot reach. COMET Companion provides AI-powered in-platform support, helping users get the most from the COMET suite around the clock and in multiple languages.
For organisations with more complex needs, COMET also delivers AI Agentic Services, providing autonomous workflow automation and AI decision support tailored to specific strategic goals.
To explore how COMET's AI capabilities could work for your organisation, book a demo or get in touch.
The best way to get started is to book a discovery call or request a customised demo. Our 15-minute discovery call allows us to learn about your business, goals, and challenges, guiding you toward the best solution.
COMET licensing is tailored to your organisation's size, needs, and the modules you require, so there isn't a one-size-fits-all price. The best starting point is a 15-minute discovery call with our team. We'll take the time to understand your challenges and goals, and make sure any solution we recommend is the right fit. To get started, book a discovery call or get in touch.
Yes, and people development is one of our three core pillars. We believe technology is only as effective as the people using it, which is why our training and services offering is as comprehensive as our software.
For COMET platform users, we offer a full range of training options including the COMET Practitioner course, Investigators Toolkit, Team Leader programme, Human Factors Analysis training, COMET Lite, COMET Assured, e-learning, 1-2-1 coaching, App Masterclasses, and Train the Trainer for organisations wanting to build internal capability.
Beyond platform training, COMET offers a broader suite of learning and development services covering investigation skills, safety leadership, behavioural safety, and organisational performance. This includes ECITB and IOSH accredited programmes, our Elevate Management Academy for high potential managers, the iCare equity, diversity and inclusion toolkit, and our Human and Organisational Performance (HOP) toolkit.
For organisations facing a live incident, our 24/7 investigation support service can deploy experienced investigators to your location to ensure you get the right outcome first time.
All training can be tailored to your organisation's needs, and our team will work with you to diagnose where support is most needed before designing and delivering the right solution. To find out more, visit our services page or get in touch
Our 15-minute discovery call is the perfect starting point. It allows us to learn about your business, goals, and challenges, guiding you toward the best solution.

