Frequently asked questions
Everything you need to know about COMET's AI Assistant












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Everything you need to know about COMET's AI Assistant
COMET AI Assistant is the first and only AI capability built specifically for incident investigation and root cause analysis. Unlike AI tools that have been adapted from generic AI solutions and applied to investigations, COMET AI Assistant is built from the ground up on the investigative expertise, methodology, and HSEQ data knowledge that sits at the heart of what COMET does. It is structured around two dedicated capabilities: Input AI, embedded directly into the investigation workflow, and Insight AI, which interrogates your entire investigation portfolio through natural language.
COMET AI Assistant is currently available within COMET for Incident Investigations & RCA.
Most AI in the HSE software market has been built for broader EHS management and applied to investigations as a secondary function. COMET AI Assistant was designed exclusively for incident investigation and RCA from day one. It is built on COMET's established investigative methodology, human factors framework, and years of HSEQ failure data knowledge.
Input AI is embedded directly into the COMET Investigate workflow and activates at each stage of the investigation process. It helps investigators generate intelligent timelines, surface barrier failures, identify contributing factors, detect human factors, develop SMART preventive actions, and produce complete executive summaries. Every output is a suggestion that the investigator reviews, edits, and approves. The design principle throughout is that the AI supports, and the investigator decides.
Insight AI is delivered through COMET Companion Plus and operates across your entire investigation portfolio. It allows investigators, safety managers, and senior leaders to interrogate cumulative investigation data through natural language conversation, with no technical expertise or complex queries required. It surfaces systemic patterns, recurring causal factors, human factors trends, intervention effectiveness, and emerging risks that manual review cannot reach. All you have to do is ask.
Yes. COMET AI Assistant is built with enterprise-grade data security and responsible AI governance throughout. The platform does not use OpenAI or any public large language model. Client data is fully segregated, does not leave the client environment, and does not contribute to any shared model. The platform is GDPR-compliant, and legally privileged investigations are excluded from portfolio analysis by design. Per-feature administrative controls allow organisations to adopt at their own pace.
COMET AI Assistant is designed for organisations operating in high-risk industries where investigation quality and the prevention of repeat failure are critical. This includes oil and gas, aviation, construction, rail, marine and ports, utilities, and waste management. COMET currently protects more than 350,000 people across 190 or more global locations worldwide.
No. COMET AI Assistant is a decision-support tool, not a replacement for investigative judgement. Every AI-generated output requires human review and approval before any change is committed to the investigation. Final investigative judgement and decision-making responsibility remain with the qualified professional throughout. The core principle is that the AI supports, and the investigator decides.
Organisations using COMET AI Assistant report a reduction in investigation documentation time of over 30%. By generating intelligent starting points at every stage of the workflow, the tool eliminates the blank-page effort that consumes investigator time before any meaningful analysis begins. Investigators focus on reviewing, refining, and approving outputs rather than building them from scratch.
Yes. COMET integrates with leading HSE platforms including Intelex, Enablon, Q-Pulse, and Cority, meaning there is no need to overhaul existing systems. COMET AI Assistant sits inside the COMET Investigate workflow and benefits from these integrations, allowing investigation data to flow seamlessly between platforms. The McDermott case study is a strong example of how the COMET and Intelex integration works in practice across a complex global operation. Download the case study here.
No, and the difference is significant. Tools like the Comet browser by Perplexity, ChatGPT, Claude and other general-purpose AI assistants are built to answer broad questions by drawing on publicly available information. They have no understanding of your organisation's investigation data, no grounding in RCA methodology, and no awareness of the specific context, barriers, causal factors, or human factors present in your incidents.COMET AI Assistant is fundamentally different. It is purpose-built AI that operates entirely within your own investigation environment, on your own data, using COMET's established investigative methodology as its foundation. Your data never leaves your environment, is never shared with a public model, and is never used to train anything outside your organisation. What COMET AI Assistant produces is grounded in your investigations, the COMET methodology, and your context. That is what makes it genuinely useful for prevention rather than just interesting as a technology.
Explore real-world experiences from our satisfied customers who have harnessed the power of COMET. From streamlined processes to enhanced safety, their stories highlight the impact of our solution.